Privacy Policy

1. What Types of Personal Information Do We Collect?

Information from Website Visits and Online Store Orders

• Contact details like name, address, email, telephone
• Online identifiers including cookies, username, password
• Financial information such as credit card data

Information from Video Library Registration

• Contact information (name, address, email, phone)
• Online identifiers (cookies, username, password)
• Education information (school/college enrollment)

Information from Learning Management System Access

• Contact details (name, email)
• Online identifiers (IP address, cookies, username, password)

Automatically Collected Information

The company collects "login and Log Data, such as your computer's Internet Protocol ("IP") address, browser type, browser version" and page visit statistics through cookies, web beacons, and similar technologies.

Information from Third Parties

Data received when accessing sites through Facebook, Google, or similar services, subject to third-party policies and user account settings.

2. How Do We Use Personal Information?

The company uses personal information to:

• Provide products and services including ASL learning materials
• Create and maintain student accounts
• Communicate about service status
• Provide customer service responses
• Analyze site usage and improve services
• Support project planning and troubleshooting
• Detect fraud and criminal activity

3. How Do We Share Personal Information?

Service Providers: Information is shared with third-party providers like Authorize.Net for payment processing.

Third-Party Websites: The policy notes "these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies."

Legal Disclosures: Data may be disclosed to comply with legal obligations, law enforcement requests, and fraud protection.

4. Do Not Track Signals

The company "do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means."

5. Cookies

"A cookie is a small text file that a website saves on your computer or mobile device when you visit the site" to remember preferences and actions.

6. Your Privacy Choices

Student Records: Users should contact their school/college regarding learning management system information.

Direct Service Users: Contact the company to request access or changes to personal information.

Marketing Opt-Out: Recipients may unsubscribe from newsletters and promotional materials through email links or by contacting the company. Service-related messages continue unless indicated otherwise.

California Privacy: "We do not disclose your personal information to third parties for the third parties' direct marketing purposes."

7. International Data Transfers

Personal data may be accessed by US offices and service providers. "The data protections standards may differ and be lower than the standards enforced in your jurisdiction."

8. Children's Privacy

"The Sites are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13, absent parental consent." The company will delete such information if discovered.

9. Change of Control

"Personal information may be transferred to a third party as a result of a sale, acquisition, merger, reorganization or other change in control."

10. How Personal Information Is Protected

The company implements security measures including encryption and access controls. However, "no website, application, or transmission can guarantee security."

11. Policy Changes

The company may update the Privacy Policy at any time and encourages periodic review.